Warranty and Returns

All of our electronics come with a 1 year warranty. You simply need to contact us and we will give you instructions (RMA) for returning the item. We will either repair the item or send you a new one within 24-48 business hours. We can be reached by Live Chat (located on the bottom right corner) or email, CustomerService@intellytechusa.com.
We recommend that you contact us by either Live Chat or Email for warranty related issues so that we can share files & images faster.

• The conditions stated above only apply to customers with an address in the U.S.
• If your unit is beyond the warranty time frame or you damaged your product, one of our skilled technicians can repair your product. Contact us for further information.

 
 15 Day Return Policy:

• Our return policy lasts 15 days from when the item was delivered to your address. If for any reason you would like to return the item, you may send it back for a refund. Please contact us first so we can generate an RMA.
• We do not accept back damaged items. Make sure to return your item with the original box.
• You will be responsible for shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of outgoing and return shipping will be deducted from your refund. Prior to returning the item, contact us to receive your RMA.
• Items sold as open box or clearance are not allowed to be returned. 

Return Address:

• To return your product, email us to receive an RMA authorization. 
• You will be responsible for shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of outgoing and return shipping will be deducted from your refund. Prior to returning the item, contact us to receive your RMA.